Take three and pay for only two with coupon TRIPLEEN
Hand-checked
Free SHIPPING
Second life
What Customers Really Want
by Scott McKain · Thomas Nelson Inc · tapa blanda · 195 pages
8 people viewing thisViewed 1 times
4.3
Pages: 195 pagesAuthor: Scott McKainPublisher: Thomas Nelson IncFormat: tapa blandaLanguage: enRelease date: 17/10/2006ISBN: ISBN 9780785288367
Choose the condition
What each condition includes
AcceptableVisible marks on cover. Complete, intact content and inspected.
GoodLight marks on cover. Clean pages and spine in good shape.
Very GoodBarely noticeable marks. Pristine interior. Almost no signs of use.
Like NewNo visible marks. Cover, spine and pages flawless.
NewBrand-new book, unused. Ordered directly from the publisher.
New condition items ship only to the UK, with free shipping on orders from £15. All other conditions always include free shipping with no minimum order.
* All our products are carefully inspected to support sustainable culture.
Hamelyn quality guarantee
Every product is inspected, cleaned and verified before shipping. If it's not what you expected, we'll refund your money.
Synopsis of What Customers Really Want
En este libro, Scott McKain explora la desconexión entre lo que las empresas ofrecen y lo que los clientes realmente desean. McKain, basándose en su experiencia como Vicepresidente de una organización de $100 millones, revela cómo las empresas pueden crear una experiencia superior para el cliente y mantener su lealtad. El autor explica cómo la lealtad del cliente es la conexión creada por las organizaciones a través del buen servicio, un buen producto y un buen precio, junto con la personalización, la diferenciación y la emoción.
More titles for fans of Scott McKain
Recommended by Julia
Best-selling books in Business
Best sellers
Take 3, pay for only 2 · TRIPLEEN
-
VAT included