Hamelyn is a technology and e-commerce company specialising in the buying and selling of second-hand cultural products: books, music (CDs and vinyl), films (DVDs and Blu-rays) and video games for all platforms. We have been operating as a circular economy marketplace since 2020. With over 700,000 products in our catalogue and more than 1 million references processed, we have become a leading name in second-hand cultural goods in Europe.

What is Hamelyn's mission?

Our mission is to democratise access to culture while protecting the planet. We firmly believe that every book read, every record played and every video game enjoyed can delight someone else — and that there is no reason for these products to gather dust on shelves or end up in landfill. We make it possible for thousands of used products to find a new home every month.

How does Hamelyn contribute to sustainability?

Hamelyn contributes to sustainability in multiple tangible and measurable ways. Every time someone sells a product on Hamelyn and another person buys it second-hand, we are preventing the manufacture of a new product. By extending the useful life of existing products, we reduce the demand for new production and all the associated emissions and resource consumption.

What environmental impact has Hamelyn generated so far?

Thanks to over 1 million references processed since 2020, we have generated significant environmental savings: reduction of CO₂ emissions by avoiding the manufacture of new products and their international transport, savings of millions of litres of water, preventing the felling of thousands of trees, and reduction of hundreds of tonnes of waste.

What products can I buy on Hamelyn?

On Hamelyn you will find a wide selection of second-hand cultural products: books, films on DVD and Blu-ray, music on CD and vinyl, and video games for all platforms. All our products are carefully reviewed and graded by condition to guarantee your satisfaction. We have over 700,000 references available, with stock constantly being refreshed.

How does shipping work at Hamelyn?

We offer FREE standard shipping to the United Kingdom with no minimum order value. Express orders include a tracking number. Standard orders do not include tracking. Standard: Free · 6 working days. Express: £2.59 · 4 working days.

What condition are the second-hand products in?

We classify our products into four conditions: Excellent (like new, no visible imperfections), Fantastic (excellent condition with minimal signs of use), Great (well preserved with minor signs of use) and Good (showing signs of use but in perfect working condition). All products go through rigorous quality control at our sorting centre.

Can I return a product?

Yes, you have the right to cancel your order within 30 business days of receiving it. Simply contact us via WhatsApp with your full name, order number and reason for the return. The right of cancellation does not cover the return shipping costs. We will cover return postage if the product received does not match its described condition.

Is it safe to buy on Hamelyn?

Completely safe. We use certified, encrypted payment systems (SSL) such as Stripe. We accept credit and debit cards, PayPal, Google Pay and Apple Pay. We never store sensitive card information on our servers. We also have thousands of positive reviews: Amazon (4.5/5), eBay (5/5) and Google (4/5).

Why buy second-hand products on Hamelyn?

Buying on Hamelyn has multiple benefits: you save up to 70% compared to the new price, you actively contribute to the circular economy, and you can find out-of-print or hard-to-find products. For every reused book, approximately 25 litres of water are saved and tree felling is avoided. All products are guaranteed and reviewed.