The New Successful Large Account Management

Synopsis of The New Successful Large Account Management

This book offers techniques to improve your most important business relationships. Updated with recent examples of actual success stories, this new edition explores how online click speeds have resulted in highly sophisticated customers who expect all services to be done in "real time." Discover how studying and really understanding your company-and your customer's business-can mean years of selling success. Activate a Large Account Management Process strategy to turn your best customers into permanent "external assets." Constantly identify and reappraise the conditions that can make your services more crucial than ever. The right contacts and communication lines will help you make key changes-before it's too late!