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Gestión de la calidad empresarial
4.5
Negocios y EconomíaISBN | 9788473561020
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Product details
Pages: 264 pages
Author: José Antonio Pérez Fernández de Velasco
Publisher: ESIC Editorial
ISBN: 9788473561020
Format: tapa blanda
Language: es-ES
Release date: 1/1/1994
ISBN: 9788473561020
Synopsis of Gestión de la calidad empresarial
Este libro proporciona una visión global de la gestión de la calidad en la empresa desde una perspectiva directiva, exponiendo con claridad las metodologías más actuales. Se centra en la calidad en los servicios y la atención al cliente, abordando el concepto de calidad total. Ideal para profesionales y estudiantes del ámbito empresarial.
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