Cómo tratar con gente a la que no puede soportar

Synopsis of Cómo tratar con gente a la que no puede soportar

«Cómo tratar con gente a la que no puede soportar» is the management book by Rick Brinkman and Rick Kirschner, in paperback (296 pages, Spanish).

It addresses everyday situations with difficult people: those who talk loudly on their mobiles, vent frustrations by email, abusive bosses or whiny colleagues. It shows how these behaviours generate stress and block goals, and offers a practical method for dealing with them and getting the best out of everyone even in their worst moments.

The work was published by Deusto on 1 November 2007 and is part of the Human Resources collection.

Aimed at readers who wish to improve their communication skills and management of interpersonal relationships, especially at work.