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by Roger Fisher, William Ury · Seuil · tapa blanda · 270 pages
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Este libro describe un método de negociación que aísla los problemas, se centra en los intereses, crea nuevas opciones y utiliza criterios objetivos para ayudar a dos partes a llegar a un acuerdo. Basado en el trabajo del Harvard Negotiation Project, ofrece una estrategia paso a paso para llegar a acuerdos mutuamente aceptables en cualquier tipo de conflicto. Esta edición revisada y actualizada ofrece a los lectores un método sencillo y universalmente aplicable para negociar disputas personales y profesionales sin enfadarse ni ser aprovechado.
Roger Fisher is an American guitarist primarily known as one of the founding members of the band Heart. His tenure lasted from 1967 until 1980. In 2013 Fisher was inducted into the Rock and Roll Hall of Fame as a member of Heart.
