by Nancy Flynn, Tom Flynn · Kogan Page Ltd · tapa blanda · ISBN 9780749433260
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«Writing Effective E-mail» is the practical business communication handbook by Nancy Flynn and Tom Flynn, published by Kogan Page in paperback (128 pages).
The book explains how to write clear email messages with the right tone and no errors, and how to manage the inbox. It covers digital grammar basics, formatting, and developing a corporate email policy, and warns of risks such as lost sales or legal problems.
Revised 2000 edition, in English; part of the Creating Success series (number 146).
Aimed at professionals who want to improve their written communication at work and at those who need to define email policies.
