by Sue Bishop · Kogan Page · tapa blanda · ISBN 9780749466985
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«Develop Your Assertiveness» is Sue Bishop's practical guide to assertiveness, published by Kogan Page in paperback (168 pages, in English).
Practical guide that teaches how to express opinions and defend one's own rights without falling into passivity or aggressiveness. Includes self-assessment exercises, practical cases and tension control techniques applicable to the workplace and personal life. This updated edition addresses assertiveness in digital environments: video conferencing, online meetings and communication when body language is not available.
Third edition (2013), number 138 of Kogan Page's Creating Success series.
Recommended for professionals, students and anyone who wants to improve their communication and confidence at work and at home.
