Take three and pay for only two with coupon TRIPLEEN
Una queja es un regalo
4.5
Negocios y EconomíaISBN | 9788480883870
-
VAT included
Free SHIPPING
Free returns within 30 days
Pay with:
Available offers by condition
New condition items ship only to the UK, with free shipping on orders from £15. All other conditions always include free shipping with no minimum order.
* All our products are carefully inspected to support sustainable culture.
Hamelyn quality guarantee
Every product is inspected, cleaned and verified before shipping. If it's not what you expected, we'll refund your money.
Product details
Pages: 200 pages
Author: Janelle Barlow, Claus Moller
Publisher: Gestión 2000
ISBN: 9788480883870
Format: tapa blanda
Language: es-ES
Release date: 1/1/1995
ISBN: 9788480883870
Synopsis of Una queja es un regalo
Este libro explora cómo las quejas de los clientes pueden ser utilizadas como una herramienta valiosa para mejorar los productos y servicios de una organización. Se enfoca en convertir las quejas en una estrategia para aumentar la satisfacción del cliente, abordando temas como el manejo de clientes descontentos, las críticas personales y la creación de una organización receptiva a las quejas. Esta guía ofrece una perspectiva para transformar lo negativo en positivo y conseguir la lealtad del cliente.
More titles for fans of Janelle Barlow, Claus Moller
Recommended by Julia
About the author
Janelle Barlow
Discover second-hand books by Janelle Barlow.
Born in 194313 titles published
View full profileBest-selling books in Otros
Best sellers
Last unit!2 people have it in their cart
-
VAT included