by Claus Moller · tapa dura · ISBN 9788789264509
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«Calidad personal: la base de todas las demás calidades» is Claus Moller's management essay in hardback, published by Time Manager International.
The work starts from the idea that personal quality is the foundation of all others: individual, departmental and corporate. Claus Moller shows how people's attitudes influence the satisfaction of increasingly demanding customers, and argues that quality goes beyond the technical: it depends on human behaviour and management.
The Spanish edition has 192 pages. On the cover, the author appears as Claus Möller and Gestión 2000 is mentioned.
Aimed at managers and professionals interested in quality management, with attention to the human factor beyond the technical.
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