by Rafael Hernández Urigüen · Grafite Ediciones · tapa blanda · ISBN 9788495042927
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«Una ética para secretarias y ayudantes de dirección» is the casebook by Rafael Hernández Urigüen, in paperback (150 pages, in Spanish).
The book presents 36 real situations from the working environment of secretaries and executive assistants: sexual harassment, mobbing, maternity and other common conflicts, as well as factors that foster a good work climate. Each case is presented as a reflection exercise to apply ethical criteria in professional performance.
It is the second part (volume II) of the work, published in 2003; the ISBN-13 is 9788495042927.
Intended for secretaries, executive assistants and office professionals, it also serves as training material in work ethics.
