by J. R. Beavis, S. Medlik · tapa blanda · ISBN 9780434912476
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«Manual of Hotel Reception» is the hotel reception manual by J. R. Beavis and S. Medlik, published by David & Charles in paperback (224 pages).
Practical guide to hotel reception operations: routine front-desk procedures, documentation and administrative tasks related to accommodation. Includes bibliographic references and a didactic approach for students and hospitality professionals.
Third revised edition, published in June 1981; text in English. Classified under Business and Economics and hotel management.
A useful manual for tourism and hospitality students and for reception professionals wishing to consolidate their work protocols.
