by David Oliver · Kogan Page · tapa blanda · ISBN 9780749448202
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How to have the upper hand in every buying or selling situation. Life is full of negotiations, from bargaining for a lower price to asking for vacation time. Full of tips, tools and techniques, How to Negotiate Effectively explores every aspect of the negotiation process, including: tactics and counter-measures, handling deadlock, making concessions, enhancing your authority, and getting the best deal. This updated edition contains new material on identifying true decision-makers and how to spot buying signals.
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