Administración y gestión de las comunicaciones de la dirección

Synopsis of Administración y gestión de las comunicaciones de la dirección

«Administración y gestión de las comunicaciones de la dirección» is the training manual by Ana Cabello Ganuza, Rosa Gutiérrez Mañas and Alfredo Juan Grau Grau.

A training work that addresses business communication as a strategic resource: it reviews in-person, remote and telephone channels, social protocol and conflict resolution. It includes explanations, practical activities adapted to the current work environment and self-assessment exercises with online solutions.

First edition published on 27 April 2015. Part of the Administración y Gestión collection. Corresponds to module MF0982_3 of the professional certificates for management assistance.

Aimed at vocational training students and professional certificate candidates in the administration and management area.