by Michael Hammer · Crown Pub · tapa dura · ISBN 9780609609668
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«The Agenda» is Michael Hammer's business management essay, published by Crown Pub in hardback (288 pages, in English).
Hammer argues that old formulas no longer work and proposes nine practical ideas: making life easier for the customer, managing by processes, measuring what matters, practicing teamwork, and connecting companies via the internet. Drawing on the best firms, he sets out an agenda to redesign the organization and outperform the competition.
First edition published on October 9, 2001. Michael Hammer is also the author of Reengineering the Corporation.
For executives and business management professionals seeking to renew outdated methods and orient the organization toward the customer.
Michael Hammer is an Austrian politician of the People's Party. He has been a member of the National Council since 2011, and has served as mayor of Altenberg bei Linz since 2020. From 2009 to 2011, he was a member of the Federal Council. Hammer belongs to the neoliberal faction within the OeVP.
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