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Service America!
3.8
Negocios y EconomíaISBN | 9780446390927
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Product details
Pages: 203 pages
Author: Karl Albrecht, Ron Zemke
Publisher: Warner Books
ISBN: 9780446390927
Format: tapa blanda
Language: en
Release date: 1/6/1990
ISBN: 9780446390927
Synopsis of Service America!
Descubre cómo hacer que tu empresa esté orientada al cliente y al servicio con 'Service America!'. Este libro es una lectura esencial para ejecutivos, emprendedores y gerentes que buscan aprovechar las oportunidades en la nueva economía. Aprende a maximizar los 'momentos de la verdad' y a mejorar la relación con tus clientes.
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