by Richard L. Lynch, Kelvin F. Cross · Mandarin · tapa blanda · ISBN 9780749313425
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«Measure Up!» is the business management guide by Richard L. Lynch and Kelvin F. Cross, published by Mandarin in paperback (224 pages, in English).
Lynch and Cross argue that performance measurement is often the weak point of management and that poorly chosen indicators divert attention. They propose a process to redesign these measures, orient them towards what customers value, motivate teams, eliminate waste and accelerate learning and organisational change.
The full subtitle is 'The Essential Guide to Measuring Business Performance'. The work is classified under Business and Economics.
Aimed at managers and company executives who want to rethink the performance indicators of their organisations.
