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IT Service Management: An Introduction
by Jan van Bon · Van Haren Publishing · tapa blanda · 240 pages
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Pages: 240 pagesAuthor: Jan van BonPublisher: Van Haren PublishingFormat: tapa blandaLanguage: enRelease date: 30/4/2005ISBN: ISBN 9789077212288
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Synopsis of IT Service Management: An Introduction
Este libro es una introducción a la gestión de servicios de TI (ITSM) basada en ITIL (Information Technology Infrastructure Library). Sirve como guía de preparación para el examen de certificación Foundation en gestión de servicios de TI. El texto fomenta la discusión y la comparación de las mejores prácticas basadas en las experiencias de los gestores de TI.
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About the author
Jan Boudolf
Jean Bondol, also known as Jean de Bruges, Jean Boudolf, or Jan Baudolf, was a Flemish artist who became a court artist of Charles V of France in 1368. He is documented as active between 1368 and 1381.
1340–1400Since 136812 titles published13 writing
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