by Mike Leibling · Editions L'Express · tapa blanda · ISBN 9782843438684
VAT included
Hamelyn quality guarantee · checked and verified, or your money back
In this book, Mike Leibling provides a practical and straightforward guide to managing difficult situations in the workplace. Through a professional approach, the author offers tools and strategies for dealing with complicated behaviors, helping the reader maintain composure and effectiveness when facing conflictive individuals. This work is an essential tool for any professional looking to improve their communication and conflict management skills in the office.
