by Andrés Senlle · Gestión 2000 · tapa blanda · ISBN 9788480888110
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This book provides essential tools for quality management and human resources in organizations. It emphasizes the importance of measuring variables before making decisions or changes. It includes forms, tests, and questionnaires to diagnose, evaluate, and calibrate variables, ensuring the achievement of results. Ideal for managers and technicians looking to optimize business management.
