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Empowered
by Josh Bernoff · · 252 pages
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Pages: 252 pagesAuthor: Josh BernoffPublisher: Publisher to be confirmedFormat: PaperbackLanguage: enRelease date: 1/1/2010ISBN: ISBN 9781422155639
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Synopsis of Empowered
Descubre cómo transformar tu empresa liberando el poder de tus empleados más innovadores y conectándolos con tus clientes. Josh Bernoff y Ted Schadler, de Forrester, te explican cómo aprovechar a los 'HEROes' (empleados altamente capacitados y con recursos) para construir soluciones innovadoras, mejorar el servicio al cliente y potenciar el crecimiento de tu negocio. Aprende a liderar y gestionar a estos empleados clave, fomentando la innovación y la colaboración, y descubre cómo la tecnología puede apoyar este proceso de transformación. Este libro te proporcionará las herramientas e información necesarias para que tu organización supere a la competencia.
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