by Carlos J. van der Hofstadt Román · Ediciones Díaz de Santos. · tapa blanda · ISBN 9788479785758
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«El libro de las habilidades de comunicación» is the manual by Carlos J. van der Hofstadt Román, published by Díaz de Santos in paperback (231 pp.).
A practical psychology work addressing effective communication in various settings: public speaking, customer service, the telephone, and interviews. It includes techniques for acting assertively and performing effectively in the workplace.
First Spanish edition, published in 2003, in a 15x22 cm format.
For those who want to improve their communication in customer service, oral presentations, and interviews.
