by Mario A. Fernández · ESIC Editorial · tapa blanda · ISBN 9788473563512
VAT included
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«El control, fundamento de la gestión por procesos» is the business management handbook by Mario A. Fernández (ESIC Editorial, paperback, 204 pages).
It explains how to implement process management and its link with total quality, with control as a key element. Starting from the international evolution of companies, it proposes renewing management structures and systems, with methodology for design, documentation, auditing and staff adaptation, including its application in SMEs.
Second revised and updated edition, belonging to the Libros profesionales collection from ESIC Editorial; the cover adds the subtitle «Y la Calidad Total».
Aimed at executives, consultants and other business management professionals.
