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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
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Negocios y EconomíaISBN | 9780071446525
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Product details
Pages: 284 pages
Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Publisher: Mcgraw-Hill Publ.Comp.
ISBN: 9780071446525
Format: tapa blanda
Language: en
Release date: 26/8/2004
ISBN: 9780071446525
Synopsis of Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
En este libro, los autores, basándose en años de investigación y observación, ofrecen herramientas prácticas para abordar conversaciones difíciles y resolver conflictos de manera efectiva. Se centra en cómo manejar promesas incumplidas, expectativas violadas y comportamientos problemáticos, tanto en el ámbito laboral como personal. Proporciona estrategias para mejorar la comunicación, fortalecer las relaciones y fomentar la responsabilidad, ayudando a los lectores a convertir confrontaciones potencialmente destructivas en oportunidades de crecimiento y entendimiento mutuo.
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About the author
Kerry Patterson
Discover second-hand books by Kerry Patterson.
1946–202242 titles published
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