by Thomas H. Berry · MC Graw Hill · tapa blanda · ISBN 9789586001212
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«Cómo gerenciar la transformación hacia la calidad total» is the management manual by Thomas H. Berry, published by MC Graw Hill in paperback (205 pages).
The work explains how to undertake the transformation towards total quality in a company: it proposes reviewing processes, defining improvement objectives and applying systematic monitoring of results. Its practical approach serves as support for those seeking to implement a culture of continuous improvement in the organization.
Published in March 1996, it belongs to the McGraw-Hill Management Series; the text is in Spanish.
Intended for students and professionals of business administration, as well as for managers who want to implement quality systems.
