by Michael Heppell · tapa blanda · ISBN 9780273734383
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Discover how to ensure customers are raving about your products and services and come back for more. 'Five Star Service' is a practical guide by author Michael Heppell, that will provide you with tips, examples and techniques to deliver exceptional service. Learn how to delight your customers, achieve remarkable results, and win more customers without spending a fortune. This book will show you how to impress your customers, colleagues, and cohorts.
Tapa dura
British motivational speaker and trainer
Tapa blanda
