by Ángela María Gutiérrez Londoño · IC Editorial · tapa blanda · ISBN 9788416351268
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«Valoración, seguimiento, y difusión de acciones de mediación» is Ángela María Gutiérrez Londoño's manual for community mediation, in paperback.
The manual develops the training module MF1041_3 of the professional certificate SSCG0209, focused on the assessment, monitoring and dissemination of mediation actions. It explains how to design the monitoring of the mediation process, apply evaluation and data collection techniques, and organise the information of the mediation service.
First edition published by IC Editorial on 15 January 2015, in Spanish, with 264 pages.
For students and professionals of community mediation who are studying for the SSCG0209 certificate or manage mediation services.
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