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The Big Book of Customer Service Training Games
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Negocios y EconomíaISBN | 0639785305712
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Product details
Pages: 224 pages
Author: Peggy Carlaw, Vasudha K. Deming
Publisher: McGraw-Hill Education
ISBN: 0639785305712
Format: tapa blanda
Language: en
Release date: 22/9/1998
ISBN: 0639785305712
Synopsis of The Big Book of Customer Service Training Games
Este libro ofrece actividades rápidas y divertidas para la formación de representantes de servicio al cliente, vendedores y cualquier persona que trate con clientes. Es una guía práctica para mejorar las habilidades de servicio al cliente a través de juegos y ejercicios interactivos.
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