by Brigitte Bouillerce, Françoise Rousseau · Robin Book · tapa blanda · ISBN 9788479277833
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«Telemarketing y los secretos de la venta por teléfono: Aprenda a rentabilizar el uso del teléfono» is a manual by Brigitte Bouillerce and Françoise Rousseau, published by Robin Book in paperback, with 240 pages in Spanish.
It explains how to use the telephone to project a positive company image and make communication with customers more professional. It includes hypothetical situations, examples and exercises on telephone interviews, sales and after-sales service.
This edition was published in 2005 and is part of Biblioteca de negocios, Empresa siglo XXI, with the Masterclass label.
For sales and customer service professionals who want to improve their use of the telephone at work.
