
by Chuck Laughlin, Karen Sage, Marc Bockmon · St. Martin's Griffin · tapa blanda · ISBN 9780312118853

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«Samurai Selling: The Ancient Art of Modern Service» is the sales guide by Chuck Laughlin, Karen Sage and Marc Bockmon, in paperback, in English.
The book applies the code of the ancient Japanese samurai to modern sales, with service and personal character as the basis for winning lifelong customers. It recounts samurai stories linked to today's competitiveness and includes practical advice, examples and exercises from a seminar taught to thousands of professionals.
Published by St. Martin's Griffin on December 15, 1994, with 176 pages. The category is business and economics.
Aimed at sales professionals and managers who want to improve their customer service and build lasting business relationships.

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