by Robert H. Woods, Judy Z. King · Educational Inst of the Amer Hotel · tapa blanda · ISBN 9780866120692
VAT included
Hamelyn quality guarantee · checked and verified, or your money back
«Quality Leadership and Management in the Hospitality Industry» is a leadership and hotel management manual by Robert H. Woods and Judy Z. King, in paperback.
Manual on leadership and quality management in hospitality, focused on hotels and restaurants. It covers team leadership, staff management, and strategies for maintaining quality service, with an approach oriented to training and professional practice in the sector.
This English edition has 438 pages and was published in 1996.
For hospitality students and professionals interested in leadership, team management, and service quality in hotels and restaurants.
