by Ana Isabel Zapatero Álvarez · EDITORIAL CEP, S.L. · tapa blanda · ISBN 9788468144276
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«Operaciones administrativas comerciales» is the training manual by Ana Isabel Zapatero Álvarez, published by Editorial CEP in paperback (212 pages).
Didactic manual for the training module MF0976_2 «Actividades administrativas en relación con el cliente», within the professional certificates of the Administration and Management family. Explains commercial administrative operations: customer service, order processing and document management, according to the official teaching programme.
Revised and updated edition, in accordance with Royal Decrees 1210/2009 and 645/2011 and the teaching programme of module MF0976_2.
For those preparing professional certificates in Administration and Management and for professionals who want to review commerce and administration.
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