by Francisco Gavilán · Booket · libro de bolsillo · ISBN 9788408039525
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In 'No se lo digas a nadie... así', Francisco Gavilán offers a practical guide to improve our relationships through emotional intelligence. You will learn to control your negative emotions when speaking, to make and receive constructive criticism, to listen effectively, to praise and thank appropriately, to give negatives without offending, to disagree with assertiveness, and to avoid excuses in difficult situations. This book will help you communicate more effectively and build stronger, more satisfying relationships.
