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Lidar com Pessoas Difíceis
by Amy Gallo · Actual Editora · tapa blanda
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Pages: 120 pagesAuthor: Amy GalloPublisher: Actual EditoraFormat: tapa blandaLanguage: ptRelease date: 1/1/2019ISBN: ISBN 9789896943660
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Synopsis of Lidar com Pessoas Difíceis
Este libro de la serie Inteligencia Emocional de Harvard Business Review Press ofrece herramientas prácticas para gestionar relaciones laborales complicadas. A través de investigaciones detalladas, explica las respuestas emocionales ante colegas difíciles y proporciona estrategias para desarrollar la empatía y la resiliencia necesarias para mantener la calma y la productividad en el entorno profesional. La obra guía al lector sobre cómo reaccionar ante comentarios pasivo-agresivos y cómo identificar si uno mismo es la persona con la que resulta difícil trabajar, transformando interacciones negativas en oportunidades de colaboración eficiente.
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