by Elisa González Lara, Sara B. López Aranda · IC Editorial · tapa blanda · ISBN 9788491983064
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«Inglés profesional para actividades comerciales» is the business English manual by Elisa González Lara and Sara B. López Aranda (IC Editorial, paperback).
English manual for the commercial environment covering customer service, sales techniques and written communication in business. Includes simulations of complaints, drafting of correspondence and commercial reports, plus supplementary audio playable via QR code or URL. Starts from an A2 level of English.
Corresponds to training module MF1002_2 of the professional certificate COMV0108 - Sales activities. First edition, 290 pages, published in 2018.
Aimed at those preparing for the professional certificate COMV0108 who need English applied to customer service and sales.
