by Tom Peters, Robert H. Waterman Jr · tapa blanda · ISBN 9781781253403
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«In Search of Excellence» is the management essay by Tom Peters and Robert H. Waterman Jr., published by Profile Books Ltd in hardback, in English.
The book analyses why some American companies excel and distils the eight traits shared by the best-run ones: obsession with the customer, innovation, trust in people and leadership, among others. Drawing on real cases, the authors turn these qualities into management guidelines applicable to any organisation seeking to improve its performance.
Published on 28 May 2015, this edition belongs to the Profile Business Classics series.
Aimed at executives, entrepreneurs and professionals interested in management, leadership and corporate culture.
Thomas J. Peters, an American writer on business-management practices, became best-known for his 1982 book In Search of Excellence
