by Margaret Chapman · Management Pocket Books · tapa blanda · ISBN 9781870471954
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«Emotional Intelligence Pocketbook» is Margaret Chapman's guide to emotional intelligence, published in paperback and in English by Management Pocket Books.
Defines emotional intelligence (EI) and explains its importance at work, provides a framework for understanding it, and shows how to develop these capabilities. Includes a self-assessment questionnaire to measure one's own EI and encourages managers to reflect on organisational change and their role in it.
Part of the Management Pocketbook Series; published in May 2002 and consisting of 112 pages.
Aimed at managers and business professionals interested in management skills, personal development and human resources.
