by Raquel Serradilla Juan, José Miguel Sánchez Guitian · tapa blanda · ISBN 9788417566371
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«El cliente sale de viaje» is the business essay by Raquel Serradilla Juan and José Miguel Sánchez Guitián, published by Kolima in paperback (246 pages).
The book starts from the idea that the term «cliente» has barely changed since Ancient Rome and mixes with others like user, consumer, or patient. With the arrival of artificial intelligence, the authors analyze how company-client relationships will change and how customer service and loyalty will evolve.
The work was published on 27 May 2019 in Spanish and falls within the Business and Economics category.
For business and economics readers interested in the evolution of customer service and loyalty.
