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CRM. Las cinco pirámides del marketing relacional

Negocios y EconomíaISBN | 9788423423262
CRM. Las cinco pirámides del marketing relacional
CRM. Las cinco pirámides del marketing relacional
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Product details

Pages: 322 pages
Author: Cosimo Chiesa De Negri
Publisher: Deusto
ISBN: 9788423423262
Format: tapa blanda
Language: es-ES
Release date: 20/5/2005

ISBN: 9788423423262


Synopsis of CRM. Las cinco pirámides del marketing relacional

Este libro explora las cinco pirámides del marketing relacional, ofreciendo una guía para atraer, vender, satisfacer y fidelizar clientes de manera rentable. El autor, Cosimo Chiesa de Negri, presenta estrategias para que las empresas desarrollen relaciones duraderas con sus clientes, más allá de las ventas inmediatas. Se destaca la importancia de no considerar el CRM únicamente como una aplicación de software, sino como un enfoque estratégico integral.



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