by Guy Le Boterf, Serge Barzucchetti, Francine Vincent · Gestión 2000 · tapa blanda · ISBN 9788480880114
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This book explores quality management in training, offering practical and innovative answers. The authors, Guy Le Boterf, Serge Barzucchetti, and Francine Vincent, address how to apply quality management and methods in continuous training actions and devices. Criteria are presented to recognize a quality action and how to implement a quality guarantee in a training process, including conducting quality audits in training systems.
