by Josep Redorta · Ediciones Paidós · tapa blanda · ISBN 9788449320767
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«Aprender a resolver conflictos» is the conflict management handbook by Josep Redorta, published by Ediciones Paidós in 2007, in paperback, 128 pages, in Spanish.
It starts from the premise that the resources learned through socialisation are not enough to face today's controversies. Drawing on conflict management, it offers practically useful tools to improve social skills and understand the often novel keys to conflicts. It explains how to apply these ideas in organisations, work groups and interpersonal relationships, with clear language and abundant graphics and examples.
It belongs to the «Aprender» collection from Paidós, where it is number 27; the author is a recognised mediator and holds a PhD in Social Psychology.
Aimed at professionals from any field and at readers interested in conflict management and mediation.
