
by Robert Johnston · tapa blanda · ISBN 9788522432103

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This book addresses the administration of service operations, offering a comprehensive view of the key principles and practices in this field. It explores topics such as quality management, process optimization, and customer satisfaction in the context of services. Ideal for students and professionals interested in improving the efficiency and effectiveness of service operations.

Tapa dura

entry in Dictionary of National Biography

Tapa blanda
