by Miguel Uribe · Ediciones +EnPositivo · tapa blanda · ISBN 9780578790848
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«Tips para servir» (El Libro del Servicio), Miguel Uribe's manual on customer service, in paperback.
It collects more than 135 tips, ideas and principles for serving with attitude, intelligence and creativity, with self-assessment sheets and exercises. It defends service as a strategic decision that turns customer service into a competitive advantage and a path for professional and personal growth.
Published on 31 October 2020; category: Business & Economics; the author signs as #elserviciólogo.
For students, entrepreneurs, salespeople, managers, directors and business owners who want to improve their service and leadership.
