by John Thorp · tapa dura · ISBN 9780075601036
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«The Information Paradox» is John Thorp's essay on technology and business, published by McGraw-Hill in hardback, in English.
It argues that technology investments do not deliver benefits on their own and proposes a «benefits realization» approach to measure their impact. Rather than isolated projects, it advocates programmes that integrate organisation, processes and people, managed as a portfolio; it uses cases such as Ericsson, Bank of America, Boeing, Nova Gas and Qantas.
The subtitle is «Realizing the Business Benefits of Information Technology». First edition; includes bibliographic references and an index.
Aimed at executives, IT professionals and business management students who want to measure the return on technology investments.
