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The Complete Guide to Telemarketing Management
by Joel Linchitz · Phone for Success · tapa blanda · 333 pages
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Pages: 333 pagesAuthor: Joel LinchitzPublisher: Phone for SuccessFormat: tapa blandaLanguage: enRelease date: 1/2/2000ISBN: ISBN 9780965892506
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Synopsis of The Complete Guide to Telemarketing Management
Esta guía completa sobre la gestión del telemarketing ofrece una visión detallada de todos los aspectos necesarios para dirigir un centro de llamadas exitoso. Desde la puesta en marcha hasta la ejecución diaria, el libro explora temas vitales como la optimización de recursos humanos, el diseño de scripts efectivos y el cumplimiento de normativas éticas y legales. Incluye ejemplos prácticos, formularios y estudios de caso para maximizar la rentabilidad y movilizar las operaciones de telemarketing.
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