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Second life
The amazement revolution
by Shep Hyken · · 214 pages
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Pages: 214 pagesAuthor: Shep HykenPublisher: Publisher to be confirmedFormat: PaperbackLanguage: enRelease date: 1/1/2011ISBN: ISBN 9781608321063
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Synopsis of The amazement revolution
Una guía sobre el principio del asombro del cliente. Shep Hyken utiliza cincuenta empresas como ejemplos de modelos a seguir para enseñar siete estrategias poderosas que impulsarán la revolución en su organización. El libro incluye referencias bibliográficas e índices.
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