
by Claes Simonsen · Acanexus Publishing · tapa blanda · ISBN 9788292944127

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«Telesales Secrets» is the telephone sales guide by Claes Simonsen, published by Acanexus Publishing in paperback (192 pages, in English).
Explains what drives a telephone sale and breaks down the call step by step, from the cold opening to asking for the card number. Includes how to handle answering machines, receptionists, difficult customers and objections, and how to turn them into closing opportunities.
First edition published on 27 February 2014.
For telephone sales and telemarketing professionals looking for techniques to close more deals.

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