by Carmen Kauffmann · Haufe Mediengruppe · tapa blanda · ISBN 9783448072020
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This book, written by Carmen Kauffmann, is a practical guide designed to help readers strengthen their position and communicate successfully in various professional and personal settings. As part of the 'Taschenguide' series, it offers concrete tools and exercises to improve negotiation and assertiveness skills. The work includes additional resources on CD-ROM to facilitate learning and the application of the proposed techniques.
