by Richard Y. Chang, P. Keith Kelly · LPM · tapa blanda · ISBN 9782878452396
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«Progresser avec le Benchmarking» is the practical guide by Richard Y. Chang and P. Keith Kelly, published by LPM in paperback (122 pages, in French).
The book explains benchmarking as a method for achieving maximum performance and shows how companies apply it in their daily operations. Throughout the described stages, the reader follows a practical case, that of the company ATO, with a simple and easy-to-follow model.
Published in December 1995; LPM stands for Les Presses du Management. Framed in Business and Economics.
For professionals and students in the field of business management interested in performance improvement through benchmarking.
