by Nancy Baranes, Laurence Garnier, Carole Hamon, Xavier Le Ven, Collectif · Nathan Technique · tapa blanda · ISBN 9782091651101
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«Négociation et Relation Client BTS NRC 1re et 2e années : Toutes les matières» is the BTS NRC manual by Nancy Baranes and others, in paperback.
Covers all BTS NRC subjects: customer relations, sales team, client and project management, economics, law, business management, French and English. Includes full course, methods for the exams and exercises with solutions to prepare for the test.
Collective work with contributions from Nancy Baranes, Laurence Garnier, Carole Hamon and Xavier Le Ven; number 8 in the Réflexe collection from Nathan Technique, published in March 2018.
Designed for 1st and 2nd year BTS NRC students preparing for the official professional certification exams in the French education system.
